Support Coordination (Level 1 & 2)

Expert guidance to navigate your NDIS plan, connect you with the right services and build your skills—at both Level 1 and Level 2 coordination.

What Is Support Coordination?

Support Coordination is an NDIS-funded service that helps you get the most out of your plan. Your Support Coordinator will work with you to understand your goals, connect you with the right providers and build your confidence managing supports.

  • Plan navigation: Decode your NDIS plan, understand your funded supports and how to use them.
  • Provider matching: Link you to trusted providers, community groups and activities tailored to your needs.
  • Capacity-building: Develop skills in budgeting, decision-making and self-advocacy.
  • Coordination & advocacy: We liaise with service providers, NDIS contacts and family to keep everything running smoothly.
  • Crisis support: Short-term assistance and plan adjustments when unexpected challenges arise.

How It Works

  • Initial meeting: We discuss your goals, needs and current supports.
  • Coordination plan: A tailored roadmap outlining steps and referrals.
  • One-on-one check-ins: Regular catch-ups to track progress and adjust as needed.
  • Ongoing advocacy: We liaise with providers, NDIS contacts and other stakeholders on your behalf.

Who Benefits

  • New NDIS participants: Learn how to make the most of your plan.
  • Existing plan holders: Refresh your supports after your plan review.
  • Families & carers: Gain clarity on navigating services and supports.
  • Participants with complex needs: Coordinate multiple providers for seamless care.